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Case Help
Help.Case.Edu will be down Friday May 30th thru Sunday June 1st. Data center remediation will require the need for a complete power outage at KSL during this weekend. 368-HELP will still be available but links for self help and tools will not be back online until Sunday evening.

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Accounts & Registration

Case Network User ID, Leaving Case?, Network Registration, New to Case?

Connecting to the Network

Policies, Quarantine, VPN (Virtual Private Network), Wired Network, Wireless Network

Email

Filtering Email & Junk Mail, LDAP Directory Services, Sending and Receiving

General Computing

Travelling with a Computer

Key Services

Blackboard, Calendaring, Carbonite (backup), MyCase Portal, Novell, PeopleSoft, Printing, Software Center, SOLAR, Telecommunications Billing, Voice over IP (VOIP), www.case.edu

System Maintenance

New System Setup, Passwords, Security, Spyware and Adware, Updates and Patches, Viruses